Get ready to immerse yourself in the world of FRIENDS™BUY TICKETS JOIN THE WAITLIST
We have the most unique and custom collection of FRIENDS™ merch anywhere. I KNOW! It’s so exciting.
You can shop online now to get your fix of FRIENDS™ products. We’re talking about an array of clothes, accessories, collectibles and more for FRIENDS™ fans of all ages.
Whether you’re planning a corporate event, film/tv shoot, brand activation, or hosting a social celebration with friends, The FRIENDS™ Experience is available for private venue buyouts.
We offer turnkey event planning, production, and audiovisual services to ensure your event is an unforgettable experience.
Location: King of Prussia Mall, 640 W Dekalb Pike, King of Prussia, PA 19406
The FRIENDS™ Experience is located in The Pavilion, 3rd Floor - above Cheesecake Factory & Urban Outfitters, across from Ethan Allen. The closest parking lot is the Blue section.
WHAT ARE THE OPERATING HOURS OF THE EXPERIENCE?
The FRIENDS™ Experience is open at the King of Prussia Mall! Tickets are on sale now. Operating hours can be found HERE.
WHERE IS THE FRIENDS™ EXPERIENCE LOCATED?
King of Prussia Mall, 640 W Dekalb Pike, King of Prussia, PA 19406.
The FRIENDS™ Experience is located in The Pavilion (3rd Floor), across from Ethan Allen, and above Cheesecake Factory & Urban Outfitters. The closest parking lot is the Blue section.
WHAT CAN I EXPECT?
The most immersive FRIENDS™ Experience ever. There are set recreations, props and costumes from the show, and even a chance to sit on the iconic orange couch. Not to mention plenty of Instagram-worthy photo opportunities and limited-edition merchandise! Could you BE any more excited?
WHERE CAN I GET MORE INFORMATION?
Email email@example.com and we'll be there for you!
DO YOU ACCEPT CASH?
We do not accept cash. All forms of cashless payment are accepted.
I LOST AN ITEM ON MY VISIT, IS SOMEONE ABLE TO HELP?
Please send us an email at firstname.lastname@example.org and our team will do their best to get you reunited with your item.
WHERE DO I BUY TICKETS?
Tickets will be available to the public starting December 15th, 2022 at 10am ET. Sign up for our waitlist for special access to presale tickets.
HOW MUCH ARE TICKETS?
Standard tickets start at just $32.00 plus taxes and fees. Price may fluctuate around in-demand or "peak" times and dates. Peak Tickets are $39.50 each, plus taxes and fees.
DO YOU OFFER CHILD, STUDENT, MILITARY, OR SENIOR DISCOUNTS
Yes! We want our friends of all ages to visit The FRIENDS™ Experience. Tickets for children ages 4-10 start at $26.00 each, plus taxes and fees. Tickets for students (high school/college ID required), members of the military, and senior citizens (age 55+) start at $29.00 each, plus taxes and fees.
WHAT HEALTH AND SAFETY MEASURES SHOULD I EXPECT WHEN I VISIT THE FRIENDS EXPERIENCE?
The health and safety of our Guests and Team Members is our number one priority. We’re dedicated to keeping the experience not only clean, but “Monica Clean!" For a full list of our health and safety procedures, visit: FriendsTheExperience.com/Health-and-Safety
IF I HAVE EXPERIENCED SYMPTOMS OF COVID-19 IN THE PAST 10 DAYS SHOULD I STILL ATTEND THE FRIENDS™ EXPERIENCE?
Guests who have experienced symptoms (even mild symptoms) of COVID-19 in the past 10 days should not attend The FRIENDS™ Experience . Please reach out to us at email@example.com and our team will work with you to reschedule your visit.
WHAT HAPPENS IF COVID FORCES THE CLOSURE OF THE EXPERIENCE?
While we are taking every precaution to ensure the health and safety of our Guests and Team, events outside of our control may force the closure of The FRIENDS™ Experience. If so, we will reschedule any Guest tickets impacted to a new time and date.
Does The FRIENDS™ Experience have a code of conduct?
Providing a safe and fun environment for guests is our number one priority. All guests must adhere to our Experience Code of Conduct below.
WHAT IS THE BEST WAY TO GET TO THE EXPERIENCE?
IS THERE PARKING?
There is free parking at the King of Prussia Mall, the closest parking lot is the Blue section. There is also valet parking inside the Orange Parking Garage next to Neiman Marcus.
IS THE FRIENDS™ EXPERIENCE ADA ACCESSIBLE?
We're proud to be fully accessible for guests with many different disabilities and neurodiversities, and we strive to make everyone feel welcome and comfortable.
If you'd like to let us know you're coming or if you need additional assistance, please email firstname.lastname@example.org or let any of our friendly team members know during your visit.
ARE PETS ALLOWED IN THE FRIENDS™ EXPERIENCE?
We love our furry friends, however pets and emotional support animals are not permitted inside. Service animals are welcome.
CAN I BUY MERCH AT THE FRIENDS™ EXPERIENCE?
Of course! The FRIENDS™ Experience Store will be open to the public and ticketed guests any time The FRIENDS™ Experience is open! There'll be T-shirts, tote bags, plush toys like Hugsy, Joey’s bedtime penguin pal, and so much more. Get your lobster a Crap Bag!
IS THERE AN ONLINE STORE?
Yes! Go to Store.FriendsTheExperience.com for a selection of official merch. But please note, some items are only available in The FRIENDS™ Experience Store.
DO YOU ACCEPT REFUNDS/EXCHANGES?
Yes, we accept returns within 30 days of purchase. If you have any questions about your purchase please email email@example.com.
IS THE SPACE AVAILABLE FOR CORPORATE EVENTS AND GROUPS?
For Groups of 10 or less, we offer Guided Group tours. Full information on these tours can be found HERE. For groups of 10 or more or for additional information, please email firstname.lastname@example.org and a member of our guest services team will be back to you in about 3 business days.
IS THE SPACE AVAILABLE FOR CORPORATE EVENTS?
Planning your next corporate event? The Friends™ Experience is available for private venue buyouts! It is the perfect place for a unique and unforgettable cocktail party, meeting or team outing! We offer turnkey event planning, production, and audiovisual services to ensure your event is an unforgettable experience, starting at a minimum of $10,000. Please contact us through the following form here.